FireHydrant
Our FireHydrant integration allows you to import environment
, service
, incident
and retrospective
from your FireHydrant account into Port, according to your mapping and definitions.
Common use cases
- Map
environment
,service
,incident
andretrospective
in your FireHydrant account. - Watch for object changes (create/update/delete) in real-time, and automatically apply the changes to your entities in Port.
Prerequisites
To install the integration, you need a Kubernetes cluster that the integration's container chart will be deployed to.
Please make sure that you have kubectl
and helm
installed on your machine, and that your kubectl
CLI is connected to the Kubernetes cluster where you plan to install the integration.
If you are having trouble installing this integration, please refer to these troubleshooting steps.
Installation
Choose one of the following installation methods:
- Hosted by Port
- Real Time & Always On
- Scheduled
Using this installation option means that the integration will be hosted by Port, with a customizable resync interval to ingest data into Port.
The Hosted by Port
option is currently in beta, and is still undergoing final testing before its official release.
Should you encounter any bugs or functionality issues, please let us know so we can rectify them as soon as possible.
Your help is greatly appreciated! ⭐
Live event support
Currently, live events are not supported for integrations hosted by Port.
Resyncs will be performed periodically every 1 hour by default (can be configured differently after installation), or manually triggered by you via Port's UI.
Therefore, real-time events (including GitOps) will not be ingested into Port immediately.
Support for live events is WIP and will be supported in the near future.
Installation
To install, follow the following steps:
-
Go to the Data sources page of your portal.
-
Click on the
+ Data source
button in the top-right corner. -
Click on the relevant integration in the list.
-
Under
Select your installation method
, chooseHosted by Port
. -
Configure the
integration settings
andapplication settings
as you wish (see below for details).
Application settings
Every integration hosted by Port has the following customizable application settings, which are configurable after installation:
-
Resync interval
: The frequency at which Port will ingest data from the integration. There are various options available, ranging from every 1 hour to once a day. -
Send raw data examples
: A boolean toggle (enabled
by default). If enabled, raw data examples will be sent from the integration to Port. These examples are used when testing your mapping configuration, they allow you to run yourjq
expressions against real data and see the results.
Integration settings
Every integration has its own tool-specific settings, under the Integration settings
section.
Each of these settings has an ⓘ icon next to it, which you can hover over to see a description of the setting.
Port secrets
Some integration settings require sensitive pieces of data, such as tokens.
For these settings, Port secrets will be used, ensuring that your sensitive data is encrypted and secure.
When changing such a setting, you will be prompted to choose an existing secret or create a new one:
![](/img/build-your-software-catalog/sync-data-to-catalog/oceanSaasSecretExample.png)
Port source IP addresses
When using this installation method, Port will make outbound calls to your 3rd-party applications from static IP addresses.
You may need to add these addresses to your allowlist, in order to allow Port to interact with the integrated service:
- Europe (EU)
- United States (US)
54.73.167.226
63.33.143.237
54.76.185.219
3.234.37.33
54.225.172.136
3.225.234.99
Using this installation option means that the integration will be able to update Port in real time using webhooks.
This table summarizes the available parameters for the installation. Set them as you wish in the script below, then copy it and run it in your terminal:
Parameter | Description | Required |
---|---|---|
port.clientId | Your port client id | ✅ |
port.clientSecret | Your port client secret | ✅ |
port.baseUrl | Your Port API URL - https://api.getport.io for EU, https://api.us.getport.io for US | ✅ |
integration.identifier | Change the identifier to describe your integration | ✅ |
integration.type | The integration type | ✅ |
integration.eventListener.type | The event listener type | ✅ |
integration.secrets.token | The FireHydrant API token | ✅ |
integration.config.apiUrl | The FireHydrant API URL. If not specified, the default will be https://api.firehydrant.io | ❌ |
integration.config.appHost | The host of the Port Ocean app. Used to set up the integration endpoint as the target for Webhooks created in FireHydrant | ✅ |
scheduledResyncInterval | The number of minutes between each resync | ❌ |
initializePortResources | Default true, When set to true the integration will create default blueprints and the port App config Mapping | ❌ |
sendRawDataExamples | Enable sending raw data examples from the third party API to port for testing and managing the integration mapping. Default is true | ❌ |
- Helm
- ArgoCD
To install the integration using Helm, run the following command:
helm repo add --force-update port-labs https://port-labs.github.io/helm-charts
helm upgrade --install my-firehydrant-integration port-labs/port-ocean \
--set port.clientId="CLIENT_ID" \
--set port.clientSecret="CLIENT_SECRET" \
--set port.baseUrl="https://api.getport.io" \
--set initializePortResources=true \
--set sendRawDataExamples=true \
--set integration.identifier="my-firehydrant-integration" \
--set integration.type="firehydrant" \
--set integration.eventListener.type="POLLING" \
--set integration.config.apiUrl="https://api.firehydrant.io" \
--set integration.secrets.token="<FIREHYDRANT_API_TOKEN>"
The baseUrl
, port_region
, port.baseUrl
, portBaseUrl
, port_base_url
and OCEAN__PORT__BASE_URL
parameters are used to select which instance or Port API will be used.
Port exposes two API instances, one for the EU region of Port, and one for the US region of Port.
- If you use the EU region of Port, available at https://app.getport.io, your Port API URL is
https://api.getport.io
- If you use the US region of Port, available at https://app.us.getport.io, your Port API URL is
https://api.us.getport.io
To install the integration using ArgoCD, follow these steps:
- Create a
values.yaml
file inargocd/my-ocean-firehydrant-integration
in your git repository with the content:
Remember to replace the placeholders for FIREHYDRANT_API_URL
and FIREHYDRANT_API_TOKEN
.
initializePortResources: true
scheduledResyncInterval: 120
integration:
identifier: my-ocean-firehydrant-integration
type: firehydrant
eventListener:
type: POLLING
config:
apiUrl: FIREHYDRANT_API_URL
secrets:
token: FIREHYDRANT_API_TOKEN
- Install the
my-ocean-firehydrant-integration
ArgoCD Application by creating the followingmy-ocean-firehydrant-integration.yaml
manifest:
Remember to replace the placeholders for YOUR_PORT_CLIENT_ID
YOUR_PORT_CLIENT_SECRET
and YOUR_GIT_REPO_URL
.
Multiple sources ArgoCD documentation can be found here.
ArgoCD Application
apiVersion: argoproj.io/v1alpha1
kind: Application
metadata:
name: my-ocean-firehydrant-integration
namespace: argocd
spec:
destination:
namespace: my-ocean-firehydrant-integration
server: https://kubernetes.default.svc
project: default
sources:
- repoURL: 'https://port-labs.github.io/helm-charts/'
chart: port-ocean
targetRevision: 0.1.14
helm:
valueFiles:
- $values/argocd/my-ocean-firehydrant-integration/values.yaml
parameters:
- name: port.clientId
value: YOUR_PORT_CLIENT_ID
- name: port.clientSecret
value: YOUR_PORT_CLIENT_SECRET
- name: port.baseUrl
value: https://api.getport.io
- repoURL: YOUR_GIT_REPO_URL
targetRevision: main
ref: values
syncPolicy:
automated:
prune: true
selfHeal: true
syncOptions:
- CreateNamespace=true
The baseUrl
, port_region
, port.baseUrl
, portBaseUrl
, port_base_url
and OCEAN__PORT__BASE_URL
parameters are used to select which instance or Port API will be used.
Port exposes two API instances, one for the EU region of Port, and one for the US region of Port.
- If you use the EU region of Port, available at https://app.getport.io, your Port API URL is
https://api.getport.io
- If you use the US region of Port, available at https://app.us.getport.io, your Port API URL is
https://api.us.getport.io
- Apply your application manifest with
kubectl
:
kubectl apply -f my-ocean-firehydrant-integration.yaml
For advanced configuration such as proxies or self-signed certificates, click here.
- GitHub
- Jenkins
- Azure Devops
- GitLab
This workflow will run the FireHydrant integration once and then exit, this is useful for scheduled ingestion of data.
If you want the integration to update Port in real time using webhooks you should use the Real Time & Always On installation option
Make sure to configure the following Github Secrets:
Parameter | Description | Required |
---|---|---|
OCEAN__INTEGRATION__CONFIG__TOKEN | The FireHydrant API token | ✅ |
OCEAN__INTEGRATION__CONFIG__API_URL | The FireHydrant API URL. If not specified, the default will be https://api.firehydrant.io | ❌ |
OCEAN__INITIALIZE_PORT_RESOURCES | Default true, When set to false the integration will not create default blueprints and the port App config Mapping | ❌ |
OCEAN__SEND_RAW_DATA_EXAMPLES | Enable sending raw data examples from the third party API to port for testing and managing the integration mapping. Default is true | ❌ |
OCEAN__INTEGRATION__IDENTIFIER | Change the identifier to describe your integration, if not set will use the default one | ❌ |
OCEAN__PORT__CLIENT_ID | Your port client id | ✅ |
OCEAN__PORT__CLIENT_SECRET | Your port client secret | ✅ |
OCEAN__PORT__BASE_URL | Your Port API URL - https://api.getport.io for EU, https://api.us.getport.io for US | ✅ |
Here is an example for firehydrant-integration.yml
workflow file:
name: FireHydrant Exporter Workflow
# This workflow responsible for running FireHydrant exporter.
on:
workflow_dispatch:
jobs:
run-integration:
runs-on: ubuntu-latest
steps:
- uses: port-labs/ocean-sail@v1
with:
type: 'firehydrant'
port_client_id: ${{ secrets.OCEAN__PORT__CLIENT_ID }}
port_client_secret: ${{ secrets.OCEAN__PORT__CLIENT_SECRET }}
port_base_url: https://api.getport.io
config: |
config_token: ${{ secrets.OCEAN__INTEGRATION__CONFIG__TOKEN }}
This pipeline will run the FireHydrant integration once and then exit, this is useful for scheduled ingestion of data.
Your Jenkins agent should be able to run docker commands.
If you want the integration to update Port in real time using webhooks you should use the Real Time & Always On installation option.
Make sure to configure the following Jenkins Credentials
of Secret Text
type:
Parameter | Description | Required |
---|---|---|
OCEAN__INTEGRATION__CONFIG__TOKEN | The FireHydrant API token | ✅ |
OCEAN__INTEGRATION__CONFIG__API_URL | The FireHydrant API URL. If not specified, the default will be https://api.firehydrant.io | ❌ |
OCEAN__INITIALIZE_PORT_RESOURCES | Default true, When set to false the integration will not create default blueprints and the port App config Mapping | ❌ |
OCEAN__SEND_RAW_DATA_EXAMPLES | Enable sending raw data examples from the third party API to port for testing and managing the integration mapping. Default is true | ❌ |
OCEAN__INTEGRATION__IDENTIFIER | Change the identifier to describe your integration, if not set will use the default one | ❌ |
OCEAN__PORT__CLIENT_ID | Your port client id | ✅ |
OCEAN__PORT__CLIENT_SECRET | Your port client secret | ✅ |
OCEAN__PORT__BASE_URL | Your Port API URL - https://api.getport.io for EU, https://api.us.getport.io for US | ✅ |
Here is an example for Jenkinsfile
groovy pipeline file:
pipeline {
agent any
stages {
stage('Run FireHydrant Integration') {
steps {
script {
withCredentials([
string(credentialsId: 'OCEAN__INTEGRATION__CONFIG__TOKEN', variable: 'OCEAN__INTEGRATION__CONFIG__TOKEN'),
string(credentialsId: 'OCEAN__PORT__CLIENT_ID', variable: 'OCEAN__PORT__CLIENT_ID'),
string(credentialsId: 'OCEAN__PORT__CLIENT_SECRET', variable: 'OCEAN__PORT__CLIENT_SECRET'),
]) {
sh('''
#Set Docker image and run the container
integration_type="firehydrant"
version="latest"
image_name="ghcr.io/port-labs/port-ocean-${integration_type}:${version}"
docker run -i --rm --platform=linux/amd64 \
-e OCEAN__EVENT_LISTENER='{"type":"ONCE"}' \
-e OCEAN__INITIALIZE_PORT_RESOURCES=true \
-e OCEAN__SEND_RAW_DATA_EXAMPLES=true \
-e OCEAN__INTEGRATION__CONFIG__TOKEN=$OCEAN__INTEGRATION__CONFIG__TOKEN \
-e OCEAN__PORT__CLIENT_ID=$OCEAN__PORT__CLIENT_ID \
-e OCEAN__PORT__CLIENT_SECRET=$OCEAN__PORT__CLIENT_SECRET \
-e OCEAN__PORT__BASE_URL='https://api.getport.io' \
$image_name
exit $?
''')
}
}
}
}
}
}
This pipeline will run the FireHydrant integration once and then exit, this is useful for scheduled ingestion of data.
Your Azure Devops agent should be able to run docker commands. Learn more about agents here.
If you want the integration to update Port in real time using webhooks you should use the Real Time & Always On installation option.
Variable groups store values and secrets you'll use in your pipelines across your project. Learn more
Setting Up Your Credentials
- Create a Variable Group: Name it port-ocean-credentials. Store the required variables from the table.
- Authorize Your Pipeline:
- Go to "Library" -> "Variable groups."
- Find port-ocean-credentials and click on it.
- Select "Pipeline Permissions" and add your pipeline to the authorized list.
![](/img/build-your-software-catalog/sync-data-to-catalog/code-quality-security/azureVarGroups.png)
Parameter | Description | Required |
---|---|---|
OCEAN__INTEGRATION__CONFIG__TOKEN | The FireHydrant API token | ✅ |
OCEAN__INTEGRATION__CONFIG__API_URL | The FireHydrant API URL. If not specified, the default will be https://api.firehydrant.io | ❌ |
OCEAN__INITIALIZE_PORT_RESOURCES | Default true, When set to false the integration will not create default blueprints and the port App config Mapping | ❌ |
OCEAN__SEND_RAW_DATA_EXAMPLES | Enable sending raw data examples from the third party API to port for testing and managing the integration mapping. Default is true | ❌ |
OCEAN__INTEGRATION__IDENTIFIER | Change the identifier to describe your integration, if not set will use the default one | ❌ |
OCEAN__PORT__CLIENT_ID | Your port client id | ✅ |
OCEAN__PORT__CLIENT_SECRET | Your port client secret | ✅ |
OCEAN__PORT__BASE_URL | Your Port API URL - https://api.getport.io for EU, https://api.us.getport.io for US | ✅ |
Here is an example for firehydrant-integration.yml
pipeline file:
trigger:
- main
pool:
vmImage: "ubuntu-latest"
variables:
- group: port-ocean-credentials
steps:
- script: |
# Set Docker image and run the container
integration_type="firehydrant"
version="latest"
image_name="ghcr.io/port-labs/port-ocean-$integration_type:$version"
docker run -i --rm --platform=linux/amd64 \
-e OCEAN__EVENT_LISTENER='{"type":"ONCE"}' \
-e OCEAN__INITIALIZE_PORT_RESOURCES=true \
-e OCEAN__SEND_RAW_DATA_EXAMPLES=true \
-e OCEAN__INTEGRATION__CONFIG__TOKEN=$(OCEAN__INTEGRATION__CONFIG__TOKEN) \
-e OCEAN__PORT__CLIENT_ID=$(OCEAN__PORT__CLIENT_ID) \
-e OCEAN__PORT__CLIENT_SECRET=$(OCEAN__PORT__CLIENT_SECRET) \
-e OCEAN__PORT__BASE_URL='https://api.getport.io' \
$image_name
exit $?
displayName: 'Ingest Data into Port'
This workflow will run the FireHydrant integration once and then exit, this is useful for scheduled ingestion of data.
If you want the integration to update Port in real time using webhooks you should use the Real Time & Always On installation option.
Make sure to configure the following GitLab variables:
Parameter | Description | Required |
---|---|---|
OCEAN__INTEGRATION__CONFIG__TOKEN | The FireHydrant API token | ✅ |
OCEAN__INTEGRATION__CONFIG__API_URL | The FireHydrant API URL. If not specified, the default will be https://api.firehydrant.io | ❌ |
OCEAN__INITIALIZE_PORT_RESOURCES | Default true, When set to false the integration will not create default blueprints and the port App config Mapping | ❌ |
OCEAN__SEND_RAW_DATA_EXAMPLES | Enable sending raw data examples from the third party API to port for testing and managing the integration mapping. Default is true | ❌ |
OCEAN__INTEGRATION__IDENTIFIER | Change the identifier to describe your integration, if not set will use the default one | ❌ |
OCEAN__PORT__CLIENT_ID | Your port client id | ✅ |
OCEAN__PORT__CLIENT_SECRET | Your port client secret | ✅ |
OCEAN__PORT__BASE_URL | Your Port API URL - https://api.getport.io for EU, https://api.us.getport.io for US | ✅ |
Here is an example for .gitlab-ci.yml
pipeline file:
default:
image: docker:24.0.5
services:
- docker:24.0.5-dind
before_script:
- docker info
variables:
INTEGRATION_TYPE: firehydrant
VERSION: latest
stages:
- ingest
ingest_data:
stage: ingest
variables:
IMAGE_NAME: ghcr.io/port-labs/port-ocean-$INTEGRATION_TYPE:$VERSION
script:
- |
docker run -i --rm --platform=linux/amd64 \
-e OCEAN__EVENT_LISTENER='{"type":"ONCE"}' \
-e OCEAN__INITIALIZE_PORT_RESOURCES=true \
-e OCEAN__SEND_RAW_DATA_EXAMPLES=true \
-e OCEAN__INTEGRATION__CONFIG__TOKEN=$OCEAN__INTEGRATION__CONFIG__TOKEN \
-e OCEAN__INTEGRATION__CONFIG__API_URL=$OCEAN__INTEGRATION__CONFIG__API_URL \
-e OCEAN__PORT__CLIENT_ID=$OCEAN__PORT__CLIENT_ID \
-e OCEAN__PORT__CLIENT_SECRET=$OCEAN__PORT__CLIENT_SECRET \
-e OCEAN__PORT__BASE_URL='https://api.getport.io' \
$IMAGE_NAME
rules: # Run only when changes are made to the main branch
- if: '$CI_COMMIT_BRANCH == "main"'
The baseUrl
, port_region
, port.baseUrl
, portBaseUrl
, port_base_url
and OCEAN__PORT__BASE_URL
parameters are used to select which instance or Port API will be used.
Port exposes two API instances, one for the EU region of Port, and one for the US region of Port.
- If you use the EU region of Port, available at https://app.getport.io, your Port API URL is
https://api.getport.io
- If you use the US region of Port, available at https://app.us.getport.io, your Port API URL is
https://api.us.getport.io
For advanced configuration such as proxies or self-signed certificates, click here.
Ingesting FireHydrant objects
The FireHydrant integration uses a YAML configuration to describe the process of loading data into the developer portal. See examples below.
The integration makes use of the JQ JSON processor to select, modify, concatenate, transform and perform other operations on existing fields and values from FireHydrant's API events.
Configuration structure
The integration configuration determines which resources will be queried from FireHydrant, and which entities and properties will be created in Port.
The following resources can be used to map data from FireHydrant, it is possible to reference any field that appears in the API responses linked below for the mapping configuration.
-
The root key of the integration configuration is the
resources
key:resources:
- kind: service
selector:
... -
The
kind
key is a specifier for a FireHydrant object:resources:
- kind: service
selector:
... -
The
selector
and thequery
keys allow you to filter which objects of the specifiedkind
will be ingested into your software catalog:resources:
- kind: service
selector:
query: "true" # JQ boolean expression. If evaluated to false - this object will be skipped.
port: -
The
port
,entity
and themappings
keys are used to map the FireHydrant object fields to Port entities. To create multiple mappings of the same kind, you can add another item in theresources
array;resources:
- kind: service
selector:
query: "true"
port:
entity:
mappings: # Mappings between one FireHydrant object to a Port entity. Each value is a JQ query.
identifier: .id
title: .name
blueprint: '"firehydrantService"'
properties:
description: .description
- kind: service # In this instance service is mapped again with a different filter
selector:
query: '.name == "MyServiceName"'
port:
entity:
mappings: ...Blueprint keyNote the value of the
blueprint
key - if you want to use a hardcoded string, you need to encapsulate it in 2 sets of quotes, for example use a pair of single-quotes ('
) and then another pair of double-quotes ("
)
Ingest data into Port
To ingest FireHydrant objects using the integration configuration, you can follow the steps below:
- Go to the DevPortal Builder page.
- Select a blueprint you want to ingest using FireHydrant.
- Choose the Ingest Data option from the menu.
- Select FireHydrant under the Incident management category.
- Modify the configuration according to your needs.
- Click
Resync
.
Examples
Examples of blueprints and the relevant integration configurations:
Environment
Environment blueprint
{
"identifier": "firehydrantEnvironment",
"description": "This blueprint represents a firehydrant environment",
"title": "FireHydrant Environment",
"icon": "FireHydrant",
"schema": {
"properties": {
"description": {
"title": "Description",
"type": "string"
},
"activeIncidents": {
"title": "Active Incidents",
"type": "number",
"description": "Number of active incidents attached to this environment"
},
"createdAt": {
"title": "Created At",
"type": "string",
"format": "date-time"
},
"updatedAt": {
"title": "Updated At",
"type": "string",
"format": "date-time"
}
},
"required": []
},
"mirrorProperties": {},
"calculationProperties": {},
"relations": {}
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
- kind: environment
selector:
query: "true"
port:
entity:
mappings:
blueprint: '"firehydrantEnvironment"'
identifier: .id
title: .name
properties:
description: .description
activeIncidents: .active_incidents | length
createdAt: .created_at
updatedAt: .updated_at
Service
Service blueprint
{
"identifier": "firehydrantService",
"description": "This blueprint represents a firehydrant service",
"title": "FireHydrant Service",
"icon": "FireHydrant",
"schema": {
"properties": {
"description": {
"title": "Description",
"type": "string",
"icon": "DefaultProperty"
},
"slug": {
"title": "Slug",
"type": "string",
"icon": "DefaultProperty"
},
"links": {
"title": "Links",
"type": "array",
"icon": "DefaultProperty"
},
"labels": {
"icon": "DefaultProperty",
"title": "Labels",
"type": "object"
},
"owner": {
"title": "Team",
"type": "string",
"icon": "DefaultProperty"
},
"createdAt": {
"title": "Created At",
"type": "string",
"format": "date-time",
"icon": "DefaultProperty"
},
"updatedAt": {
"title": "Updated At",
"type": "string",
"format": "date-time",
"icon": "DefaultProperty"
},
"activeIncidents": {
"title": "Active Incidents",
"type": "number",
"description": "Number of active incidents attached to this service"
},
"meanTimeToAcknowledge": {
"title": "Mean Time to Acknowledge",
"type": "number",
"description": "Mean time (in hours) to acknowledge incidents attached to this service"
},
"meanTimeToDetect": {
"title": "Mean Time to Detection",
"type": "number",
"description": "Mean time (in hours) to detect incidents attached to this service"
},
"meanTimeToMitigate": {
"title": "Mean Time to Mitigation",
"type": "number",
"description": "Mean time (in hours) to mitigate incidents attached to this service"
},
"meanTimeToResolve": {
"title": "Mean Time to Resolution",
"type": "number",
"description": "Mean time (in hours) to resolve incidents attached to this service"
}
},
"required": []
},
"mirrorProperties": {},
"calculationProperties": {},
"relations": {}
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
- kind: service
selector:
query: "true"
port:
entity:
mappings:
blueprint: '"firehydrantService"'
identifier: .id
title: .name
properties:
description: .description
slug: .slug
links: .links[].href_url
labels: .labels
owner: .owner.name
activeIncidents: .active_incidents | length
meanTimeToAcknowledge: '[(.__incidents.milestones[] | map(select(.type == "started" or .type == "acknowledged")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null)] | add / length / 3600 | floor'
meanTimeToDetect: '[(.__incidents.milestones[] | map(select(.type == "started" or .type == "detected")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null)] | add / length / 3600 | floor'
meanTimeToMitigate: '[(.__incidents.milestones[] | map(select(.type == "started" or .type == "mitigated")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null)] | add / length / 3600 | floor'
meanTimeToResolve: '[(.__incidents.milestones[] | map(select(.type == "started" or .type == "resolved")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null)] | add / length / 3600 | floor'
createdAt: .created_at
updatedAt: .updated_at
Incident
Incident blueprint
{
"identifier": "firehydrantIncident",
"description": "This blueprint represents a firehydrant incident",
"title": "FireHydrant Incident",
"icon": "FireHydrant",
"schema": {
"properties": {
"url": {
"type": "string",
"title": "Incident URL",
"format": "url",
"description": "the link to the incident"
},
"priority": {
"title": "Priority",
"type": "string",
"enum": ["P1", "P2", "P3", "P4"],
"enumColors": {
"P1": "red",
"P2": "red",
"P3": "orange",
"P4": "orange"
}
},
"severity": {
"title": "Severity",
"type": "string"
},
"tags": {
"title": "Tags",
"type": "array"
},
"currentMilestone": {
"type": "string",
"title": "Current Milestone",
"default": "started",
"enum": [
"started",
"detected",
"acknowledged",
"investigating",
"identified",
"mitigated",
"resolved",
"postmortem_started",
"postmortem_completed",
"closed"
],
"enumColors": {
"started": "red",
"detected": "red",
"acknowledged": "orange",
"investigating": "yellow",
"identified": "yellow",
"mitigated": "green",
"resolved": "green",
"postmortem_started": "purple",
"postmortem_completed": "blue",
"closed": "green"
}
},
"functionalities": {
"title": "Functionalities Impacted",
"type": "array"
},
"customerImpact": {
"title": "Customers Impacted",
"type": "string"
},
"createdBy": {
"title": "Created By",
"type": "string",
"format": "user",
"icon": "TwoUsers"
},
"createdAt": {
"title": "Created At",
"type": "string",
"format": "date-time"
},
"description": {
"title": "Description",
"type": "string"
},
"commander": {
"title": "Commander",
"type": "string",
"format": "user",
"icon": "TwoUsers"
}
},
"required": []
},
"mirrorProperties": {},
"calculationProperties": {},
"relations": {
"environment": {
"title": "Impacted Environments",
"target": "firehydrantEnvironment",
"required": false,
"many": true
},
"service": {
"title": "Impacted Services",
"target": "firehydrantService",
"required": false,
"many": true
}
}
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
- kind: incident
selector:
query: "true"
port:
entity:
mappings:
blueprint: '"firehydrantIncident"'
identifier: .id
title: .name
properties:
url: .incident_url
priority: .priority
severity: .severity
tags: .tag_list
currentMilestone: .current_milestone
functionalities: .functionalities[].name
description: .description
customerImpact: .customers_impacted
commander: .role_assignments[] | select(.incident_role.name == "Commander") | .user.email
createdBy: .created_by.email
createdAt: .created_at
relations:
environment: .environments | map(.id)
service: .services | map(.id)
Retrospective
Retrospective blueprint
{
"identifier": "firehydrantRetrospective",
"description": "This blueprint represents a service in our software catalog",
"title": "FireHydrant Retrospective",
"icon": "FireHydrant",
"schema": {
"properties": {
"url": {
"type": "string",
"title": "Incident URL",
"format": "url",
"description": "the link to the incident",
"icon": "DefaultProperty"
},
"tags": {
"title": "Tags",
"type": "array",
"icon": "DefaultProperty"
},
"services": {
"title": "Services Impacted",
"type": "array",
"icon": "DefaultProperty"
},
"environments": {
"title": "Environments Impacted",
"type": "array",
"icon": "DefaultProperty"
},
"functionalities": {
"title": "Functionalities Impacted",
"type": "array",
"icon": "DefaultProperty"
},
"createdBy": {
"title": "Created By",
"type": "string",
"format": "user",
"icon": "TwoUsers"
},
"createdAt": {
"title": "Created At",
"type": "string",
"format": "date-time",
"icon": "DefaultProperty"
},
"customerImpact": {
"title": "Customer Impact",
"type": "string",
"icon": "DefaultProperty"
},
"commander": {
"title": "Commander",
"type": "string",
"format": "user",
"icon": "TwoUsers"
},
"resolvedAt": {
"title": "Resolved At",
"type": "string",
"format": "date-time",
"icon": "DefaultProperty"
},
"publishedAt": {
"title": "Published At",
"type": "string",
"format": "date-time",
"icon": "DefaultProperty"
},
"duration": {
"icon": "DefaultProperty",
"title": "Incident Duration (Hours)",
"type": "number"
},
"completedTasks": {
"icon": "DefaultProperty",
"title": "Tasks Completed",
"type": "number"
},
"incompletedTasks": {
"icon": "DefaultProperty",
"title": "Tasks Not Completed",
"type": "number"
},
"questions": {
"title": "Retro Questions and Answers",
"type": "array",
"icon": "DefaultProperty"
}
},
"required": []
},
"mirrorProperties": {},
"calculationProperties": {},
"relations": {
"incident": {
"title": "Incident",
"target": "firehydrantIncident",
"required": false,
"many": false
}
}
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
- kind: retrospective
selector:
query: '.incident.current_milestone == "postmortem_completed"'
port:
entity:
mappings:
blueprint: '"firehydrantRetrospective"'
identifier: .id
title: .name
properties:
url: .incident.incident_url
tags: .tag_list
services: .incident.services[].name
environments: .incident.environments[].name
functionalities: .incident.functionalities[].name
description: .incident.description
customerImpact: .incident.customers_impacted
commander: .incident.role_assignments[] | select(.incident_role.name == "Commander") | .user.email
createdBy: .incident.created_by.email
resolvedAt: .incident.milestones[] | select(.type == "resolved") | .created_at
createdAt: .incident.created_at
publishedAt: .incident.milestones[] | select(.type == "postmortem_completed") | .created_at
duration: (.incident.milestones | map(select(.type == "started" or .type == "resolved")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null) | ./3600 | floor
completedTasks: .__incident.tasks | map(select(.state == "done")) | length
incompletedTasks: .__incident.tasks | map(select(.state != "done")) | length
questions: ".questions | map({question: .title, answer: .body})"
relations:
incident: .incident.id
Let's Test It
This section includes a sample response data from FireHydrant. In addition, it includes the entity created from the resync event based on the Ocean configuration provided in the previous section.
Payload
Here is an example of the payload structure from FireHydrant:
Environment response data
{
"id": "21011924-215e-4aa4-abbf-6155ecf237ae",
"name": "Production",
"slug": "production",
"description": "",
"updated_at": "2023-09-05T17:01:48.348Z",
"created_at": "2023-09-05T17:01:48.348Z",
"active_incidents": [
"71bdfd6f-4ee7-4222-a9a3-832637174ae7",
"fcd05e8b-e66b-46b7-9210-d6607fdc8894"
],
"external_resources": []
}
Service response data
{
"id": "87aeea3d-4dcd-4c1e-bf8c-e68e73892e44",
"name": "My Test Service",
"description": "For testing this service",
"slug": "my-test-service",
"service_tier": 3,
"created_at": "2023-09-06T12:37:37.378Z",
"updated_at": "2023-09-20T10:25:32.730Z",
"labels": {
"myket": "service",
"keyval": "app"
},
"active_incidents": [
"71bdfd6f-4ee7-4222-a9a3-832637174ae7",
"fcd05e8b-e66b-46b7-9210-d6607fdc8894"
],
"alert_on_add": true,
"auto_add_responding_team": false,
"checklists": [],
"completed_checks": 0,
"external_resources": [],
"functionalities": [
{
"id": "8861c55d-042d-43f1-9aab-c44c056dcbff",
"name": "Platform - Deployments",
"slug": "platform-deployments",
"description": "",
"created_at": "2023-09-05T17:01:48.484Z",
"updated_at": "2023-09-05T17:01:48.484Z",
"labels": {},
"active_incidents": ["71bdfd6f-4ee7-4222-a9a3-832637174ae7"],
"links": [],
"owner": "None",
"alert_on_add": false,
"auto_add_responding_team": "None",
"updated_by": {
"id": "5ffe7fce-539f-40e7-a6fe-762897190694",
"name": "FireHydrant",
"source": "patchy",
"email": ""
},
"services": [
{
"id": "87aeea3d-4dcd-4c1e-bf8c-e68e73892e44",
"name": "My Test Service",
"description": "For testing this service",
"slug": "my-test-service",
"service_tier": 3,
"created_at": "2023-09-06T12:37:37.378Z",
"updated_at": "2023-09-20T10:25:32.730Z",
"labels": {
"myket": "service",
"keyval": "app"
},
"alert_on_add": true,
"auto_add_responding_team": false
}
],
"external_resources": [],
"teams": []
}
],
"last_import": "None",
"links": [
{
"id": "109feace-3aab-415f-9b67-c52418992570",
"href_url": "https://example.com",
"icon_url": "None",
"name": "link text"
}
],
"managed_by": "None",
"managed_by_settings": "None",
"owner": {
"id": "653c66f8-c14e-4f74-bf9d-9970382f6638",
"name": "Test Escalation Team",
"description": "This team is for us",
"slug": "test-escalation-team",
"created_at": "2023-09-06T12:44:16.021Z",
"updated_at": "2023-09-06T12:44:16.021Z"
},
"service_checklist_updated_at": "None",
"teams": [
{
"id": "653c66f8-c14e-4f74-bf9d-9970382f6638",
"name": "Test Escalation Team",
"description": "This team is for us",
"slug": "test-escalation-team",
"created_at": "2023-09-06T12:44:16.021Z",
"updated_at": "2023-09-06T12:44:16.021Z"
}
],
"updated_by": {
"id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
"name": "My Username",
"source": "firehydrant_user",
"email": "testuser@gmail.com"
},
"__incidents": {
"milestones": [
[
{
"id": "e1c487c2-5479-47e7-96d8-d9a65f3a5288",
"created_at": "2023-09-07T21:25:15.876Z",
"updated_at": "2023-09-07T21:25:15.876Z",
"type": "started",
"occurred_at": "2023-09-07T21:25:15.865Z",
"duration": "None"
},
{
"id": "a4b3fab9-3992-49bd-ae01-d277c99e2b97",
"created_at": "2023-09-07T21:25:46.535Z",
"updated_at": "2023-09-07T21:25:46.543Z",
"type": "detected",
"occurred_at": "2023-09-07T21:25:46.530Z",
"duration": "PT30S"
},
{
"id": "47920f14-a0c7-4003-a773-dd07eb33d8e5",
"created_at": "2023-09-07T21:28:30.792Z",
"updated_at": "2023-09-07T21:28:30.805Z",
"type": "mitigated",
"occurred_at": "2023-09-07T21:28:30.787Z",
"duration": "PT2M44S"
}
],
[
{
"id": "293808a2-d214-4f6e-9b46-d055aa5f2540",
"created_at": "2023-09-07T21:12:45.129Z",
"updated_at": "2023-09-07T21:12:45.129Z",
"type": "started",
"occurred_at": "2023-09-07T21:12:45.121Z",
"duration": "None"
},
{
"id": "bd073d71-391b-46fd-98b3-62518a9fed8a",
"created_at": "2023-09-07T21:12:45.177Z",
"updated_at": "2023-09-07T21:12:45.185Z",
"type": "acknowledged",
"occurred_at": "2023-09-07T21:12:45.121Z",
"duration": "PT0S"
},
{
"id": "4e4db026-710f-4492-913f-9add2ee1b9cb",
"created_at": "2023-09-07T21:15:05.564Z",
"updated_at": "2023-09-07T21:15:05.576Z",
"type": "identified",
"occurred_at": "2023-09-07T21:15:05.559Z",
"duration": "PT2M20S"
},
{
"id": "e02eeb8c-2f5c-4f77-a8c0-bda3485e644c",
"created_at": "2023-09-07T21:22:39.862Z",
"updated_at": "2023-09-07T21:22:39.862Z",
"type": "mitigated",
"occurred_at": "2023-09-07T21:22:39.817Z",
"duration": "PT7M34S"
},
{
"id": "ee672221-8917-4628-ae8a-ef06e34d02cf",
"created_at": "2023-09-07T21:22:39.822Z",
"updated_at": "2023-09-07T21:22:39.869Z",
"type": "resolved",
"occurred_at": "2023-09-07T21:22:39.817Z",
"duration": "PT0S"
}
],
[
{
"id": "785599df-be6a-4c13-80ea-11b15eeffa2e",
"created_at": "2023-09-05T17:05:25.681Z",
"updated_at": "2023-09-05T17:05:25.681Z",
"type": "started",
"occurred_at": "2023-09-05T17:05:25.671Z",
"duration": "None"
},
{
"id": "a4ee606e-221a-44e2-9c6d-6f83795d0b16",
"created_at": "2023-09-07T20:37:07.289Z",
"updated_at": "2023-09-07T20:37:07.303Z",
"type": "detected",
"occurred_at": "2023-09-07T20:37:07.285Z",
"duration": "P2DT3H31M41S"
},
{
"id": "7077e41c-ba30-48c6-9cf1-548c9a692275",
"created_at": "2023-09-07T21:13:25.337Z",
"updated_at": "2023-09-07T21:13:25.351Z",
"type": "identified",
"occurred_at": "2023-09-07T21:13:25.333Z",
"duration": "PT36M18S"
}
]
]
}
}
Incident response data
{
"id": "eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e",
"name": "System outage",
"created_at": "2023-09-08T10:58:06.791Z",
"started_at": "2023-09-08T10:58:07.013Z",
"discarded_at": "None",
"summary": "",
"customer_impact_summary": "",
"description": "A system that isn't customer-facing or doesn't impact customer data processing is unavailable",
"current_milestone": "acknowledged",
"number": 6,
"priority": "P2",
"severity": "SEV2",
"severity_color": "orange",
"severity_impact": "None",
"severity_condition": "None",
"tag_list": ["internal"],
"private_id": "4303c837eeb640b39cab772c2f03668e65168041f504eb645027ff362cbac64ad1908268fa802d80205f21e7438516270f607b0f3406564f6d4056985efffdb6e8d2843bb3314426b404a20150cab0a8e9ddcb6114d9cd0140ad9148fb7f7993f827b5e0",
"organization_id": "0445b04e-5ed5-4fdc-aef7-5d68046ed78e",
"milestones": [
{
"id": "64aca0c7-4c92-42f1-9482-7910e46d88bf",
"created_at": "2023-09-08T10:58:07.026Z",
"updated_at": "2023-09-08T10:58:07.026Z",
"type": "started",
"occurred_at": "2023-09-08T10:58:07.013Z",
"duration": "None"
},
{
"id": "0778f6c0-999e-47a9-9d53-6cb9df872356",
"created_at": "2023-09-08T10:58:07.076Z",
"updated_at": "2023-09-08T10:58:07.085Z",
"type": "acknowledged",
"occurred_at": "2023-09-08T10:58:07.013Z",
"duration": "PT0S"
}
],
"active": true,
"labels": {},
"role_assignments": [
{
"id": "d8724146-9dcd-4be1-8673-71d48e6192e8",
"status": "active",
"created_at": "2023-09-08T10:58:08.031Z",
"updated_at": "2023-09-08T10:58:08.031Z",
"incident_role": {
"id": "dace9563-adf1-47a4-889d-a4048b2c07bf",
"name": "Commander",
"summary": "The incident commander holds the high-level state about the incident",
"description": "",
"created_at": "2023-09-05T17:01:47.908Z",
"updated_at": "2023-09-05T17:01:47.908Z",
"discarded_at": "None"
},
"user": {
"id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
"name": "My Username",
"email": "testuser@gmail.com",
"slack_user_id": "None",
"slack_linked?": false,
"created_at": "2023-09-05T17:01:49.368Z",
"updated_at": "2023-09-05T17:01:49.368Z"
}
}
],
"status_pages": [],
"incident_url": "https://app.firehydrant.io/org/port-5478/incidents/eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e/incident/overview",
"private_status_page_url": "",
"organization": {
"name": "Port",
"id": "0445b04e-5ed5-4fdc-aef7-5d68046ed78e"
},
"customers_impacted": 0,
"monetary_impact": "None",
"monetary_impact_cents": "None",
"last_update": "None",
"last_note": "None",
"report_id": "1d9f12b8-b8ee-458d-a720-7f2429303213",
"services": [
{
"id": "4e5bb8f3-4eab-4a13-b354-de7fc47f3554",
"name": "Port Internal Service Tested"
}
],
"environments": [],
"functionalities": [],
"channel_name": "None",
"channel_reference": "None",
"channel_id": "None",
"channel_status": "None",
"incident_tickets": [],
"ticket": "None",
"impacts": [
{
"id": "8bbadcd0-9be7-4137-b5f2-9e6df6c26faa",
"type": "service",
"impact": {
"id": "4e5bb8f3-4eab-4a13-b354-de7fc47f3554",
"name": "Port Internal Service Tested"
},
"condition": {
"id": "b1fc9184-b3f3-4af1-a111-68abcad9bf34",
"name": "Unavailable",
"position": 0
},
"conversations": [
{
"id": "Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnRzOjpJbXBhY3QvOGJiYWRjZDAtOWJlNy00MTM3LWI1ZjItOWU2ZGY2YzI2ZmFh",
"resource_class": "Incidents::Impact",
"resource_id": "8bbadcd0-9be7-4137-b5f2-9e6df6c26faa",
"field": "None",
"comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnRzOjpJbXBhY3QvOGJiYWRjZDAtOWJlNy00MTM3LWI1ZjItOWU2ZGY2YzI2ZmFh/comments",
"channel": {
"name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnRzOjpJbXBhY3QvOGJiYWRjZDAtOWJlNy00MTM3LWI1ZjItOWU2ZGY2YzI2ZmFh"
}
}
]
}
],
"conference_bridges": [],
"incident_channels": [],
"retro_exports": [],
"created_by": {
"id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
"name": "My Username",
"source": "firehydrant_user",
"email": "testuser@gmail.com"
},
"context_object": "None",
"restricted": false,
"team_assignments": [],
"conversations": [
{
"id": "Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvZWIwM2YzZjItMWE1OC00ZDE5LTlmODUtYjNlNDZkYmY1YzJl",
"resource_class": "Incident",
"resource_id": "eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e",
"field": "None",
"comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvZWIwM2YzZjItMWE1OC00ZDE5LTlmODUtYjNlNDZkYmY1YzJl/comments",
"channel": {
"name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvZWIwM2YzZjItMWE1OC00ZDE5LTlmODUtYjNlNDZkYmY1YzJl"
}
},
{
"id": "Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvZWIwM2YzZjItMWE1OC00ZDE5LTlmODUtYjNlNDZkYmY1YzJlP2ZpZWxkPWRlc2NyaXB0aW9u",
"resource_class": "Incident",
"resource_id": "eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e",
"field": "description",
"comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvZWIwM2YzZjItMWE1OC00ZDE5LTlmODUtYjNlNDZkYmY1YzJlP2ZpZWxkPWRlc2NyaXB0aW9u/comments",
"channel": {
"name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvZWIwM2YzZjItMWE1OC00ZDE5LTlmODUtYjNlNDZkYmY1YzJlP2ZpZWxkPWRlc2NyaXB0aW9u"
}
},
{
"id": "Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvZWIwM2YzZjItMWE1OC00ZDE5LTlmODUtYjNlNDZkYmY1YzJlP2ZpZWxkPWN1c3RvbWVyX2ltcGFjdF9zdW1tYXJ5",
"resource_class": "Incident",
"resource_id": "eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e",
"field": "customer_impact_summary",
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Retrospective response data
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},
{
"id": "5ed1c84f-187a-4899-84a9-361d7a32f62a",
"title": "Status Update",
"description": "Add an update to your status page",
"state": "done",
"assignee": {
"id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
"name": "My Username",
"source": "firehydrant_user",
"email": "testuser@gmail.com"
},
"created_by": {
"id": "5ffe7fce-539f-40e7-a6fe-762897190694",
"name": "FireHydrant",
"source": "patchy",
"email": ""
},
"created_at": "2023-09-05T17:32:53.366Z",
"updated_at": "2023-09-05T17:34:30.190Z"
},
{
"id": "09520e6b-d6d4-42a0-aaa0-0596b0d8a424",
"title": "Resolve Incident",
"description": "Star important timeline items and resolve incident",
"state": "open",
"assignee": {
"id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
"name": "My Username",
"source": "firehydrant_user",
"email": "testuser@gmail.com"
},
"created_by": {
"id": "5ffe7fce-539f-40e7-a6fe-762897190694",
"name": "FireHydrant",
"source": "patchy",
"email": ""
},
"created_at": "2023-09-05T17:32:53.410Z",
"updated_at": "2023-09-05T17:32:53.439Z"
},
{
"id": "73a6a22e-5464-423a-99f1-e497a81a630a",
"title": "Schedule Retro",
"description": "Schedule a retrospective with the responding team",
"state": "open",
"assignee": {
"id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
"name": "My Username",
"source": "firehydrant_user",
"email": "testuser@gmail.com"
},
"created_by": {
"id": "5ffe7fce-539f-40e7-a6fe-762897190694",
"name": "FireHydrant",
"source": "patchy",
"email": ""
},
"created_at": "2023-09-05T17:32:53.454Z",
"updated_at": "2023-09-05T17:32:53.482Z"
}
]
}
}
Mapping Result
The combination of the sample payload and the Ocean configuration generates the following Port entity:
Environment entity in Port
{
"identifier": "21011924-215e-4aa4-abbf-6155ecf237ae",
"title": "Production",
"icon": null,
"blueprint": "firehydrantEnvironment",
"team": [],
"properties": {
"description": "",
"activeIncidents": 2,
"createdAt": "2023-09-05T17:01:48.348Z",
"updatedAt": "2023-09-05T17:01:48.348Z"
},
"relations": {},
"createdAt": "2023-11-01T11:42:52.458Z",
"createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
"updatedAt": "2023-11-01T11:42:52.458Z",
"updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}
Service entity in Port
{
"identifier": "87aeea3d-4dcd-4c1e-bf8c-e68e73892e44",
"title": "My Test Service",
"icon": null,
"blueprint": "firehydrantService",
"team": [],
"properties": {
"description": "For testing this service",
"slug": "my-test-service",
"links": ["https://example.com"],
"labels": {
"myket": "service",
"keyval": "app"
},
"owner": "Test Escalation Team",
"createdAt": "2023-09-06T12:37:37.378Z",
"updatedAt": "2023-09-20T10:25:32.730Z",
"activeIncidents": 2,
"meanTimeToAcknowledge": null,
"meanTimeToDetect": 25,
"meanTimeToMitigate": null,
"meanTimeToResolve": null
},
"relations": {},
"createdAt": "2023-09-20T10:19:34.745Z",
"createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
"updatedAt": "2023-09-20T14:48:30.523Z",
"updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}
Incident entity in Port
{
"identifier": "eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e",
"title": "System outage",
"icon": null,
"blueprint": "firehydrantIncident",
"team": [],
"properties": {
"url": "https://app.firehydrant.io/org/port-5478/incidents/eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e/incident/overview",
"priority": "P2",
"severity": "SEV2",
"tags": ["internal"],
"currentMilestone": "acknowledged",
"functionalities": null,
"customerImpact": "0",
"createdBy": "testuser@gmail.com",
"createdAt": "2023-09-08T10:58:06.791Z",
"description": "A system that isn't customer-facing or doesn't impact customer data processing is unavailable",
"commander": "testuser@gmail.com"
},
"relations": {
"service": ["4e5bb8f3-4eab-4a13-b354-de7fc47f3554"],
"environment": []
},
"createdAt": "2023-11-01T11:43:00.904Z",
"createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
"updatedAt": "2023-11-01T11:43:00.904Z",
"updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}
Retrospective entity in Port
{
"identifier": "da2ff7ef-6faf-4e4e-9577-985ffa739c9f",
"title": "Bump request library",
"icon": null,
"blueprint": "firehydrantRetrospective",
"team": [],
"properties": {
"url": "https://app.firehydrant.io/org/port-5478/incidents/81b628c8-8612-4877-803d-22a1dc187ba5/incident/overview",
"tags": [],
"services": null,
"environments": ["Production"],
"functionalities": ["Platform - Deployments"],
"createdBy": "testuser@gmail.com",
"createdAt": "2023-09-05T17:32:51.926Z",
"customerImpact": "0",
"commander": "testuser@gmail.com",
"resolvedAt": "2023-09-05T17:33:37.525Z",
"publishedAt": "2023-09-05T17:36:57.496Z",
"duration": null,
"completedTasks": null,
"incompletedTasks": null,
"questions": [
{
"question": "What went well?",
"answer": "able to resolve it fast"
},
{
"question": "What could be improved?",
"answer": "nothing"
},
{
"question": "Where did we get lucky?",
"answer": "everything"
},
{
"question": "What were we wrong about?",
"answer": "none"
},
{
"question": "Additional Details"
}
]
},
"relations": {
"incident": "81b628c8-8612-4877-803d-22a1dc187ba5"
},
"createdAt": "2023-11-01T11:43:05.551Z",
"createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
"updatedAt": "2023-11-01T11:43:05.551Z",
"updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}