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FireHydrant

Our FireHydrant integration allows you to import environment, service, incident and retrospective from your FireHydrant account into Port, according to your mapping and definitions.

Common use cases​

  • Map environment, service, incident and retrospective in your FireHydrant account.
  • Watch for object changes (create/update/delete) in real-time, and automatically apply the changes to your entities in Port.

Prerequisites​

To install the integration, you need a Kubernetes cluster that the integration's container chart will be deployed to.

Please make sure that you have kubectl and helm installed on your machine, and that your kubectl CLI is connected to the Kubernetes cluster where you plan to install the integration.

Troubleshooting

If you are having trouble installing this integration, please refer to these troubleshooting steps.

Installation​

Choose one of the following installation methods:

Using this installation option means that the integration will be hosted by Port, with a customizable resync interval to ingest data into Port.

Beta feature

The Hosted by Port option is currently in beta, and is still undergoing final testing before its official release.

Should you encounter any bugs or functionality issues, please let us know so we can rectify them as soon as possible.
Your help is greatly appreciated! ⭐

Live event support

Currently, live events are not supported for integrations hosted by Port.
Resyncs will be performed periodically every 1 hour by default (can be configured differently after installation), or manually triggered by you via Port's UI.

Therefore, real-time events (including GitOps) will not be ingested into Port immediately.
Support for live events is WIP and will be supported in the near future.

Installation

To install, follow the following steps:

  1. Go to the Data sources page of your portal.

  2. Click on the + Data source button in the top-right corner.

  3. Click on the relevant integration in the list.

  4. Under Select your installation method, choose Hosted by Port.

  5. Configure the integration settings and application settings as you wish (see below for details).

Application settings

Every integration hosted by Port has the following customizable application settings, which are configurable after installation:

  • Resync interval: The frequency at which Port will ingest data from the integration. There are various options available, ranging from every 1 hour to once a day.

  • Send raw data examples: A boolean toggle (enabled by default). If enabled, raw data examples will be sent from the integration to Port. These examples are used when testing your mapping configuration, they allow you to run your jq expressions against real data and see the results.

Integration settings

Every integration has its own tool-specific settings, under the Integration settings section.
Each of these settings has an ⓘ icon next to it, which you can hover over to see a description of the setting.

Port secrets

Some integration settings require sensitive pieces of data, such as tokens.
For these settings, Port secrets will be used, ensuring that your sensitive data is encrypted and secure.

When changing such a setting, you will be prompted to choose an existing secret or create a new one:



Port source IP addresses

When using this installation method, Port will make outbound calls to your 3rd-party applications from static IP addresses.
You may need to add these addresses to your allowlist, in order to allow Port to interact with the integrated service:

54.73.167.226  
63.33.143.237  
54.76.185.219

Ingesting FireHydrant objects​

The FireHydrant integration uses a YAML configuration to describe the process of loading data into the developer portal. See examples below.

The integration makes use of the JQ JSON processor to select, modify, concatenate, transform and perform other operations on existing fields and values from FireHydrant's API events.

Configuration structure​

The integration configuration determines which resources will be queried from FireHydrant, and which entities and properties will be created in Port.

Supported resources

The following resources can be used to map data from FireHydrant, it is possible to reference any field that appears in the API responses linked below for the mapping configuration.

  • The root key of the integration configuration is the resources key:

    resources:
      - kind: service
        selector:
        ...

  • The kind key is a specifier for a FireHydrant object:

      resources:
        - kind: service
          selector:
          ...

  • The selector and the query keys allow you to filter which objects of the specified kind will be ingested into your software catalog:

    resources:
      - kind: service
        selector:
          query: "true" # JQ boolean expression. If evaluated to false - this object will be skipped.
        port:

  • The port, entity and the mappings keys are used to map the FireHydrant object fields to Port entities. To create multiple mappings of the same kind, you can add another item in the resources array;

    resources:
      - kind: service
        selector:
          query: "true"
        port:
          entity:
            mappings: # Mappings between one FireHydrant object to a Port entity. Each value is a JQ query.
              identifier: .id
              title: .name
              blueprint: '"firehydrantService"'
              properties:
                description: .description
      - kind: service # In this instance service is mapped again with a different filter
        selector:
          query: '.name == "MyServiceName"'
        port:
          entity:
            mappings: ...
    Blueprint key

    Note the value of the blueprint key - if you want to use a hardcoded string, you need to encapsulate it in 2 sets of quotes, for example use a pair of single-quotes (') and then another pair of double-quotes (")

Ingest data into Port​

To ingest FireHydrant objects using the integration configuration, you can follow the steps below:

  1. Go to the DevPortal Builder page.
  2. Select a blueprint you want to ingest using FireHydrant.
  3. Choose the Ingest Data option from the menu.
  4. Select FireHydrant under the Incident management category.
  5. Modify the configuration according to your needs.
  6. Click Resync.

Examples​

Examples of blueprints and the relevant integration configurations:

Environment​

Environment blueprint
{
  "identifier": "firehydrantEnvironment",
  "description": "This blueprint represents a firehydrant environment",
  "title": "FireHydrant Environment",
  "icon": "FireHydrant",
  "schema": {
    "properties": {
      "description": {
        "title": "Description",
        "type": "string"
      },
      "activeIncidents": {
        "title": "Active Incidents",
        "type": "number",
        "description": "Number of active incidents attached to this environment"
      },
      "createdAt": {
        "title": "Created At",
        "type": "string",
        "format": "date-time"
      },
      "updatedAt": {
        "title": "Updated At",
        "type": "string",
        "format": "date-time"
      }
    },
    "required": []
  },
  "mirrorProperties": {},
  "calculationProperties": {},
  "relations": {}
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
  - kind: environment
    selector:
      query: "true"
    port:
      entity:
        mappings:
          blueprint: '"firehydrantEnvironment"'
          identifier: .id
          title: .name
          properties:
            description: .description
            activeIncidents: .active_incidents | length
            createdAt: .created_at
            updatedAt: .updated_at

Service​

Service blueprint
{
  "identifier": "firehydrantService",
  "description": "This blueprint represents a firehydrant service",
  "title": "FireHydrant Service",
  "icon": "FireHydrant",
  "schema": {
    "properties": {
      "description": {
        "title": "Description",
        "type": "string",
        "icon": "DefaultProperty"
      },
      "slug": {
        "title": "Slug",
        "type": "string",
        "icon": "DefaultProperty"
      },
      "links": {
        "title": "Links",
        "type": "array",
        "icon": "DefaultProperty"
      },
      "labels": {
        "icon": "DefaultProperty",
        "title": "Labels",
        "type": "object"
      },
      "owner": {
        "title": "Team",
        "type": "string",
        "icon": "DefaultProperty"
      },
      "createdAt": {
        "title": "Created At",
        "type": "string",
        "format": "date-time",
        "icon": "DefaultProperty"
      },
      "updatedAt": {
        "title": "Updated At",
        "type": "string",
        "format": "date-time",
        "icon": "DefaultProperty"
      },
      "activeIncidents": {
        "title": "Active Incidents",
        "type": "number",
        "description": "Number of active incidents attached to this service"
      },
      "meanTimeToAcknowledge": {
        "title": "Mean Time to Acknowledge",
        "type": "number",
        "description": "Mean time (in hours) to acknowledge incidents attached to this service"
      },
      "meanTimeToDetect": {
        "title": "Mean Time to Detection",
        "type": "number",
        "description": "Mean time (in hours) to detect incidents attached to this service"
      },
      "meanTimeToMitigate": {
        "title": "Mean Time to Mitigation",
        "type": "number",
        "description": "Mean time (in hours) to mitigate incidents attached to this service"
      },
      "meanTimeToResolve": {
        "title": "Mean Time to Resolution",
        "type": "number",
        "description": "Mean time (in hours) to resolve incidents attached to this service"
      }
    },
    "required": []
  },
  "mirrorProperties": {},
  "calculationProperties": {},
  "relations": {}
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
  - kind: service
    selector:
      query: "true"
    port:
      entity:
        mappings:
          blueprint: '"firehydrantService"'
          identifier: .id
          title: .name
          properties:
            description: .description
            slug: .slug
            links: .links[].href_url
            labels: .labels
            owner: .owner.name
            activeIncidents: .active_incidents | length
            meanTimeToAcknowledge: '[(.__incidents.milestones[] | map(select(.type == "started" or .type == "acknowledged")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null)] | add / length / 3600 | floor'
            meanTimeToDetect: '[(.__incidents.milestones[] | map(select(.type == "started" or .type == "detected")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null)] | add / length / 3600 | floor'
            meanTimeToMitigate: '[(.__incidents.milestones[] | map(select(.type == "started" or .type == "mitigated")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null)] | add / length / 3600 | floor'
            meanTimeToResolve: '[(.__incidents.milestones[] | map(select(.type == "started" or .type == "resolved")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null)] | add / length / 3600 | floor'
            createdAt: .created_at
            updatedAt: .updated_at

Incident​

Incident blueprint
{
  "identifier": "firehydrantIncident",
  "description": "This blueprint represents a firehydrant incident",
  "title": "FireHydrant Incident",
  "icon": "FireHydrant",
  "schema": {
    "properties": {
      "url": {
        "type": "string",
        "title": "Incident URL",
        "format": "url",
        "description": "the link to the incident"
      },
      "priority": {
        "title": "Priority",
        "type": "string",
        "enum": ["P1", "P2", "P3", "P4"],
        "enumColors": {
          "P1": "red",
          "P2": "red",
          "P3": "orange",
          "P4": "orange"
        }
      },
      "severity": {
        "title": "Severity",
        "type": "string"
      },
      "tags": {
        "title": "Tags",
        "type": "array"
      },
      "currentMilestone": {
        "type": "string",
        "title": "Current Milestone",
        "default": "started",
        "enum": [
          "started",
          "detected",
          "acknowledged",
          "investigating",
          "identified",
          "mitigated",
          "resolved",
          "postmortem_started",
          "postmortem_completed",
          "closed"
        ],
        "enumColors": {
          "started": "red",
          "detected": "red",
          "acknowledged": "orange",
          "investigating": "yellow",
          "identified": "yellow",
          "mitigated": "green",
          "resolved": "green",
          "postmortem_started": "purple",
          "postmortem_completed": "blue",
          "closed": "green"
        }
      },
      "functionalities": {
        "title": "Functionalities Impacted",
        "type": "array"
      },
      "customerImpact": {
        "title": "Customers Impacted",
        "type": "string"
      },
      "createdBy": {
        "title": "Created By",
        "type": "string",
        "format": "user",
        "icon": "TwoUsers"
      },
      "createdAt": {
        "title": "Created At",
        "type": "string",
        "format": "date-time"
      },
      "description": {
        "title": "Description",
        "type": "string"
      },
      "commander": {
        "title": "Commander",
        "type": "string",
        "format": "user",
        "icon": "TwoUsers"
      }
    },
    "required": []
  },
  "mirrorProperties": {},
  "calculationProperties": {},
  "relations": {
    "environment": {
      "title": "Impacted Environments",
      "target": "firehydrantEnvironment",
      "required": false,
      "many": true
    },
    "service": {
      "title": "Impacted Services",
      "target": "firehydrantService",
      "required": false,
      "many": true
    }
  }
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
  - kind: incident
    selector:
      query: "true"
    port:
      entity:
        mappings:
          blueprint: '"firehydrantIncident"'
          identifier: .id
          title: .name
          properties:
            url: .incident_url
            priority: .priority
            severity: .severity
            tags: .tag_list
            currentMilestone: .current_milestone
            functionalities: .functionalities[].name
            description: .description
            customerImpact: .customers_impacted
            commander: .role_assignments[] | select(.incident_role.name == "Commander") | .user.email
            createdBy: .created_by.email
            createdAt: .created_at
          relations:
            environment: .environments | map(.id)
            service: .services | map(.id)

Retrospective​

Retrospective blueprint
{
  "identifier": "firehydrantRetrospective",
  "description": "This blueprint represents a service in our software catalog",
  "title": "FireHydrant Retrospective",
  "icon": "FireHydrant",
  "schema": {
    "properties": {
      "url": {
        "type": "string",
        "title": "Incident URL",
        "format": "url",
        "description": "the link to the incident",
        "icon": "DefaultProperty"
      },
      "tags": {
        "title": "Tags",
        "type": "array",
        "icon": "DefaultProperty"
      },
      "services": {
        "title": "Services Impacted",
        "type": "array",
        "icon": "DefaultProperty"
      },
      "environments": {
        "title": "Environments Impacted",
        "type": "array",
        "icon": "DefaultProperty"
      },
      "functionalities": {
        "title": "Functionalities Impacted",
        "type": "array",
        "icon": "DefaultProperty"
      },
      "createdBy": {
        "title": "Created By",
        "type": "string",
        "format": "user",
        "icon": "TwoUsers"
      },
      "createdAt": {
        "title": "Created At",
        "type": "string",
        "format": "date-time",
        "icon": "DefaultProperty"
      },
      "customerImpact": {
        "title": "Customer Impact",
        "type": "string",
        "icon": "DefaultProperty"
      },
      "commander": {
        "title": "Commander",
        "type": "string",
        "format": "user",
        "icon": "TwoUsers"
      },
      "resolvedAt": {
        "title": "Resolved At",
        "type": "string",
        "format": "date-time",
        "icon": "DefaultProperty"
      },
      "publishedAt": {
        "title": "Published At",
        "type": "string",
        "format": "date-time",
        "icon": "DefaultProperty"
      },
      "duration": {
        "icon": "DefaultProperty",
        "title": "Incident Duration (Hours)",
        "type": "number"
      },
      "completedTasks": {
        "icon": "DefaultProperty",
        "title": "Tasks Completed",
        "type": "number"
      },
      "incompletedTasks": {
        "icon": "DefaultProperty",
        "title": "Tasks Not Completed",
        "type": "number"
      },
      "questions": {
        "title": "Retro Questions and Answers",
        "type": "array",
        "icon": "DefaultProperty"
      }
    },
    "required": []
  },
  "mirrorProperties": {},
  "calculationProperties": {},
  "relations": {
    "incident": {
      "title": "Incident",
      "target": "firehydrantIncident",
      "required": false,
      "many": false
    }
  }
}
Integration configuration
createMissingRelatedEntities: true
deleteDependentEntities: true
resources:
  - kind: retrospective
    selector:
      query: '.incident.current_milestone == "postmortem_completed"'
    port:
      entity:
        mappings:
          blueprint: '"firehydrantRetrospective"'
          identifier: .id
          title: .name
          properties:
            url: .incident.incident_url
            tags: .tag_list
            services: .incident.services[].name
            environments: .incident.environments[].name
            functionalities: .incident.functionalities[].name
            description: .incident.description
            customerImpact: .incident.customers_impacted
            commander: .incident.role_assignments[] | select(.incident_role.name == "Commander") | .user.email
            createdBy: .incident.created_by.email
            resolvedAt: .incident.milestones[] | select(.type == "resolved") | .created_at
            createdAt: .incident.created_at
            publishedAt: .incident.milestones[] | select(.type == "postmortem_completed") | .created_at
            duration: (.incident.milestones | map(select(.type == "started" or .type == "resolved")) | sort_by(.occurred_at) | group_by(.type) | map(.[0].occurred_at) | select(length == 2) | ([.[1], .[0]] | map(sub("\\.\\d+Z$"; "Z") | fromdate)) | .[1] - .[0] // null) | ./3600 | floor
            completedTasks: .__incident.tasks | map(select(.state == "done")) | length
            incompletedTasks: .__incident.tasks | map(select(.state != "done")) | length
            questions: ".questions | map({question: .title, answer: .body})"
          relations:
            incident: .incident.id

Let's Test It​

This section includes a sample response data from FireHydrant. In addition, it includes the entity created from the resync event based on the Ocean configuration provided in the previous section.

Payload​

Here is an example of the payload structure from FireHydrant:

Environment response data
{
  "id": "21011924-215e-4aa4-abbf-6155ecf237ae",
  "name": "Production",
  "slug": "production",
  "description": "",
  "updated_at": "2023-09-05T17:01:48.348Z",
  "created_at": "2023-09-05T17:01:48.348Z",
  "active_incidents": [
    "71bdfd6f-4ee7-4222-a9a3-832637174ae7",
    "fcd05e8b-e66b-46b7-9210-d6607fdc8894"
  ],
  "external_resources": []
}
Service response data
{
  "id": "87aeea3d-4dcd-4c1e-bf8c-e68e73892e44",
  "name": "My Test Service",
  "description": "For testing this service",
  "slug": "my-test-service",
  "service_tier": 3,
  "created_at": "2023-09-06T12:37:37.378Z",
  "updated_at": "2023-09-20T10:25:32.730Z",
  "labels": {
    "myket": "service",
    "keyval": "app"
  },
  "active_incidents": [
    "71bdfd6f-4ee7-4222-a9a3-832637174ae7",
    "fcd05e8b-e66b-46b7-9210-d6607fdc8894"
  ],
  "alert_on_add": true,
  "auto_add_responding_team": false,
  "checklists": [],
  "completed_checks": 0,
  "external_resources": [],
  "functionalities": [
    {
      "id": "8861c55d-042d-43f1-9aab-c44c056dcbff",
      "name": "Platform - Deployments",
      "slug": "platform-deployments",
      "description": "",
      "created_at": "2023-09-05T17:01:48.484Z",
      "updated_at": "2023-09-05T17:01:48.484Z",
      "labels": {},
      "active_incidents": ["71bdfd6f-4ee7-4222-a9a3-832637174ae7"],
      "links": [],
      "owner": "None",
      "alert_on_add": false,
      "auto_add_responding_team": "None",
      "updated_by": {
        "id": "5ffe7fce-539f-40e7-a6fe-762897190694",
        "name": "FireHydrant",
        "source": "patchy",
        "email": ""
      },
      "services": [
        {
          "id": "87aeea3d-4dcd-4c1e-bf8c-e68e73892e44",
          "name": "My Test Service",
          "description": "For testing this service",
          "slug": "my-test-service",
          "service_tier": 3,
          "created_at": "2023-09-06T12:37:37.378Z",
          "updated_at": "2023-09-20T10:25:32.730Z",
          "labels": {
            "myket": "service",
            "keyval": "app"
          },
          "alert_on_add": true,
          "auto_add_responding_team": false
        }
      ],
      "external_resources": [],
      "teams": []
    }
  ],
  "last_import": "None",
  "links": [
    {
      "id": "109feace-3aab-415f-9b67-c52418992570",
      "href_url": "https://example.com",
      "icon_url": "None",
      "name": "link text"
    }
  ],
  "managed_by": "None",
  "managed_by_settings": "None",
  "owner": {
    "id": "653c66f8-c14e-4f74-bf9d-9970382f6638",
    "name": "Test Escalation Team",
    "description": "This team is for us",
    "slug": "test-escalation-team",
    "created_at": "2023-09-06T12:44:16.021Z",
    "updated_at": "2023-09-06T12:44:16.021Z"
  },
  "service_checklist_updated_at": "None",
  "teams": [
    {
      "id": "653c66f8-c14e-4f74-bf9d-9970382f6638",
      "name": "Test Escalation Team",
      "description": "This team is for us",
      "slug": "test-escalation-team",
      "created_at": "2023-09-06T12:44:16.021Z",
      "updated_at": "2023-09-06T12:44:16.021Z"
    }
  ],
  "updated_by": {
    "id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
    "name": "My Username",
    "source": "firehydrant_user",
    "email": "testuser@gmail.com"
  },
  "__incidents": {
    "milestones": [
      [
        {
          "id": "e1c487c2-5479-47e7-96d8-d9a65f3a5288",
          "created_at": "2023-09-07T21:25:15.876Z",
          "updated_at": "2023-09-07T21:25:15.876Z",
          "type": "started",
          "occurred_at": "2023-09-07T21:25:15.865Z",
          "duration": "None"
        },
        {
          "id": "a4b3fab9-3992-49bd-ae01-d277c99e2b97",
          "created_at": "2023-09-07T21:25:46.535Z",
          "updated_at": "2023-09-07T21:25:46.543Z",
          "type": "detected",
          "occurred_at": "2023-09-07T21:25:46.530Z",
          "duration": "PT30S"
        },
        {
          "id": "47920f14-a0c7-4003-a773-dd07eb33d8e5",
          "created_at": "2023-09-07T21:28:30.792Z",
          "updated_at": "2023-09-07T21:28:30.805Z",
          "type": "mitigated",
          "occurred_at": "2023-09-07T21:28:30.787Z",
          "duration": "PT2M44S"
        }
      ],
      [
        {
          "id": "293808a2-d214-4f6e-9b46-d055aa5f2540",
          "created_at": "2023-09-07T21:12:45.129Z",
          "updated_at": "2023-09-07T21:12:45.129Z",
          "type": "started",
          "occurred_at": "2023-09-07T21:12:45.121Z",
          "duration": "None"
        },
        {
          "id": "bd073d71-391b-46fd-98b3-62518a9fed8a",
          "created_at": "2023-09-07T21:12:45.177Z",
          "updated_at": "2023-09-07T21:12:45.185Z",
          "type": "acknowledged",
          "occurred_at": "2023-09-07T21:12:45.121Z",
          "duration": "PT0S"
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Incident response data
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Retrospective response data
{
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      {
        "id": "Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1",
        "resource_class": "Incident",
        "resource_id": "81b628c8-8612-4877-803d-22a1dc187ba5",
        "field": "None",
        "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1/comments",
        "channel": {
          "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1"
        }
      },
      {
        "id": "Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWRlc2NyaXB0aW9u",
        "resource_class": "Incident",
        "resource_id": "81b628c8-8612-4877-803d-22a1dc187ba5",
        "field": "description",
        "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWRlc2NyaXB0aW9u/comments",
        "channel": {
          "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWRlc2NyaXB0aW9u"
        }
      },
      {
        "id": "Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWN1c3RvbWVyX2ltcGFjdF9zdW1tYXJ5",
        "resource_class": "Incident",
        "resource_id": "81b628c8-8612-4877-803d-22a1dc187ba5",
        "field": "customer_impact_summary",
        "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWN1c3RvbWVyX2ltcGFjdF9zdW1tYXJ5/comments",
        "channel": {
          "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWN1c3RvbWVyX2ltcGFjdF9zdW1tYXJ5"
        }
      },
      {
        "id": "Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWltcGFjdA==",
        "resource_class": "Incident",
        "resource_id": "81b628c8-8612-4877-803d-22a1dc187ba5",
        "field": "impact",
        "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWltcGFjdA==/comments",
        "channel": {
          "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svSW5jaWRlbnQvODFiNjI4YzgtODYxMi00ODc3LTgwM2QtMjJhMWRjMTg3YmE1P2ZpZWxkPWltcGFjdA=="
        }
      }
    ]
  },
  "questions": [
    {
      "id": "0ee80dda-a6b0-418d-aca2-8d12cfe58523",
      "title": "What went well?",
      "body": "able to resolve it fast",
      "tooltip": "What process went well during your incident? What mitigation steps went well?",
      "kind": "freeform",
      "is_required": true,
      "conversations": [
        {
          "id": "Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzBlZTgwZGRhLWE2YjAtNDE4ZC1hY2EyLThkMTJjZmU1ODUyMw==",
          "resource_class": "PostMortems::Question",
          "resource_id": "0ee80dda-a6b0-418d-aca2-8d12cfe58523",
          "field": "None",
          "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzBlZTgwZGRhLWE2YjAtNDE4ZC1hY2EyLThkMTJjZmU1ODUyMw==/comments",
          "channel": {
            "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzBlZTgwZGRhLWE2YjAtNDE4ZC1hY2EyLThkMTJjZmU1ODUyMw=="
          }
        }
      ]
    },
    {
      "id": "7fbe151b-6040-49ab-9c5b-348866cabad6",
      "title": "What could be improved?",
      "body": "nothing",
      "tooltip": "What parts of your incident response process can you improve? What additional things could you put in place to ensure that an issue like this can be mitigated in the future?",
      "kind": "freeform",
      "is_required": true,
      "conversations": [
        {
          "id": "Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzdmYmUxNTFiLTYwNDAtNDlhYi05YzViLTM0ODg2NmNhYmFkNg==",
          "resource_class": "PostMortems::Question",
          "resource_id": "7fbe151b-6040-49ab-9c5b-348866cabad6",
          "field": "None",
          "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzdmYmUxNTFiLTYwNDAtNDlhYi05YzViLTM0ODg2NmNhYmFkNg==/comments",
          "channel": {
            "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzdmYmUxNTFiLTYwNDAtNDlhYi05YzViLTM0ODg2NmNhYmFkNg=="
          }
        }
      ]
    },
    {
      "id": "d77a6858-6763-4e84-8aec-b37f924c2428",
      "title": "Where did we get lucky?",
      "body": "everything",
      "tooltip": "What near misses did you have during your incident?",
      "kind": "freeform",
      "is_required": true,
      "conversations": [
        {
          "id": "Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uL2Q3N2E2ODU4LTY3NjMtNGU4NC04YWVjLWIzN2Y5MjRjMjQyOA==",
          "resource_class": "PostMortems::Question",
          "resource_id": "d77a6858-6763-4e84-8aec-b37f924c2428",
          "field": "None",
          "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uL2Q3N2E2ODU4LTY3NjMtNGU4NC04YWVjLWIzN2Y5MjRjMjQyOA==/comments",
          "channel": {
            "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uL2Q3N2E2ODU4LTY3NjMtNGU4NC04YWVjLWIzN2Y5MjRjMjQyOA=="
          }
        }
      ]
    },
    {
      "id": "4558de04-11f2-4a06-9253-4970d25610b0",
      "title": "What were we wrong about?",
      "body": "none",
      "tooltip": "What ideas did you have during your mitigation that were incorrect?",
      "kind": "freeform",
      "is_required": false,
      "conversations": [
        {
          "id": "Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzQ1NThkZTA0LTExZjItNGEwNi05MjUzLTQ5NzBkMjU2MTBiMA==",
          "resource_class": "PostMortems::Question",
          "resource_id": "4558de04-11f2-4a06-9253-4970d25610b0",
          "field": "None",
          "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzQ1NThkZTA0LTExZjItNGEwNi05MjUzLTQ5NzBkMjU2MTBiMA==/comments",
          "channel": {
            "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzQ1NThkZTA0LTExZjItNGEwNi05MjUzLTQ5NzBkMjU2MTBiMA=="
          }
        }
      ]
    },
    {
      "id": "4dc6dc62-b366-4028-84c7-367dc09c2496",
      "title": "Additional Details",
      "body": "None",
      "tooltip": "",
      "kind": "freeform",
      "is_required": false,
      "conversations": [
        {
          "id": "Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzRkYzZkYzYyLWIzNjYtNDAyOC04NGM3LTM2N2RjMDljMjQ5Ng==",
          "resource_class": "PostMortems::Question",
          "resource_id": "4dc6dc62-b366-4028-84c7-367dc09c2496",
          "field": "None",
          "comments_url": "/v1/conversations/Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzRkYzZkYzYyLWIzNjYtNDAyOC04NGM3LTM2N2RjMDljMjQ5Ng==/comments",
          "channel": {
            "name": "private-conversations-Z2lkOi8vbGFkZGVydHJ1Y2svUG9zdE1vcnRlbXM6OlF1ZXN0aW9uLzRkYzZkYzYyLWIzNjYtNDAyOC04NGM3LTM2N2RjMDljMjQ5Ng=="
          }
        }
      ]
    }
  ],
  "__incident": {
    "tasks": [
      {
        "id": "e56c4194-0070-4d8d-bc75-9df60f699c90",
        "title": "Update Incident Details",
        "description": "Determine the severity and impact of the incident and update the details",
        "state": "open",
        "assignee": {
          "id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
          "name": "My Username",
          "source": "firehydrant_user",
          "email": "testuser@gmail.com"
        },
        "created_by": {
          "id": "5ffe7fce-539f-40e7-a6fe-762897190694",
          "name": "FireHydrant",
          "source": "patchy",
          "email": ""
        },
        "created_at": "2023-09-05T17:32:53.269Z",
        "updated_at": "2023-09-05T17:32:53.300Z"
      },
      {
        "id": "ee23f50b-a30a-4005-b2cd-74a711cf8c88",
        "title": "Assign Teams and/or Roles",
        "description": "Assign any teams or specific roles for the incident",
        "state": "done",
        "assignee": {
          "id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
          "name": "My Username",
          "source": "firehydrant_user",
          "email": "testuser@gmail.com"
        },
        "created_by": {
          "id": "5ffe7fce-539f-40e7-a6fe-762897190694",
          "name": "FireHydrant",
          "source": "patchy",
          "email": ""
        },
        "created_at": "2023-09-05T17:32:53.320Z",
        "updated_at": "2023-09-05T18:11:16.371Z"
      },
      {
        "id": "5ed1c84f-187a-4899-84a9-361d7a32f62a",
        "title": "Status Update",
        "description": "Add an update to your status page",
        "state": "done",
        "assignee": {
          "id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
          "name": "My Username",
          "source": "firehydrant_user",
          "email": "testuser@gmail.com"
        },
        "created_by": {
          "id": "5ffe7fce-539f-40e7-a6fe-762897190694",
          "name": "FireHydrant",
          "source": "patchy",
          "email": ""
        },
        "created_at": "2023-09-05T17:32:53.366Z",
        "updated_at": "2023-09-05T17:34:30.190Z"
      },
      {
        "id": "09520e6b-d6d4-42a0-aaa0-0596b0d8a424",
        "title": "Resolve Incident",
        "description": "Star important timeline items and resolve incident",
        "state": "open",
        "assignee": {
          "id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
          "name": "My Username",
          "source": "firehydrant_user",
          "email": "testuser@gmail.com"
        },
        "created_by": {
          "id": "5ffe7fce-539f-40e7-a6fe-762897190694",
          "name": "FireHydrant",
          "source": "patchy",
          "email": ""
        },
        "created_at": "2023-09-05T17:32:53.410Z",
        "updated_at": "2023-09-05T17:32:53.439Z"
      },
      {
        "id": "73a6a22e-5464-423a-99f1-e497a81a630a",
        "title": "Schedule Retro",
        "description": "Schedule a retrospective with the responding team",
        "state": "open",
        "assignee": {
          "id": "184eb568-c1a9-4f99-9d52-8f7dd6672158",
          "name": "My Username",
          "source": "firehydrant_user",
          "email": "testuser@gmail.com"
        },
        "created_by": {
          "id": "5ffe7fce-539f-40e7-a6fe-762897190694",
          "name": "FireHydrant",
          "source": "patchy",
          "email": ""
        },
        "created_at": "2023-09-05T17:32:53.454Z",
        "updated_at": "2023-09-05T17:32:53.482Z"
      }
    ]
  }
}

Mapping Result​

The combination of the sample payload and the Ocean configuration generates the following Port entity:

Environment entity in Port
{
  "identifier": "21011924-215e-4aa4-abbf-6155ecf237ae",
  "title": "Production",
  "icon": null,
  "blueprint": "firehydrantEnvironment",
  "team": [],
  "properties": {
    "description": "",
    "activeIncidents": 2,
    "createdAt": "2023-09-05T17:01:48.348Z",
    "updatedAt": "2023-09-05T17:01:48.348Z"
  },
  "relations": {},
  "createdAt": "2023-11-01T11:42:52.458Z",
  "createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
  "updatedAt": "2023-11-01T11:42:52.458Z",
  "updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}
Service entity in Port
{
  "identifier": "87aeea3d-4dcd-4c1e-bf8c-e68e73892e44",
  "title": "My Test Service",
  "icon": null,
  "blueprint": "firehydrantService",
  "team": [],
  "properties": {
    "description": "For testing this service",
    "slug": "my-test-service",
    "links": ["https://example.com"],
    "labels": {
      "myket": "service",
      "keyval": "app"
    },
    "owner": "Test Escalation Team",
    "createdAt": "2023-09-06T12:37:37.378Z",
    "updatedAt": "2023-09-20T10:25:32.730Z",
    "activeIncidents": 2,
    "meanTimeToAcknowledge": null,
    "meanTimeToDetect": 25,
    "meanTimeToMitigate": null,
    "meanTimeToResolve": null
  },
  "relations": {},
  "createdAt": "2023-09-20T10:19:34.745Z",
  "createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
  "updatedAt": "2023-09-20T14:48:30.523Z",
  "updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}
Incident entity in Port
{
  "identifier": "eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e",
  "title": "System outage",
  "icon": null,
  "blueprint": "firehydrantIncident",
  "team": [],
  "properties": {
    "url": "https://app.firehydrant.io/org/port-5478/incidents/eb03f3f2-1a58-4d19-9f85-b3e46dbf5c2e/incident/overview",
    "priority": "P2",
    "severity": "SEV2",
    "tags": ["internal"],
    "currentMilestone": "acknowledged",
    "functionalities": null,
    "customerImpact": "0",
    "createdBy": "testuser@gmail.com",
    "createdAt": "2023-09-08T10:58:06.791Z",
    "description": "A system that isn't customer-facing or doesn't impact customer data processing is unavailable",
    "commander": "testuser@gmail.com"
  },
  "relations": {
    "service": ["4e5bb8f3-4eab-4a13-b354-de7fc47f3554"],
    "environment": []
  },
  "createdAt": "2023-11-01T11:43:00.904Z",
  "createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
  "updatedAt": "2023-11-01T11:43:00.904Z",
  "updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}
Retrospective entity in Port
{
  "identifier": "da2ff7ef-6faf-4e4e-9577-985ffa739c9f",
  "title": "Bump request library",
  "icon": null,
  "blueprint": "firehydrantRetrospective",
  "team": [],
  "properties": {
    "url": "https://app.firehydrant.io/org/port-5478/incidents/81b628c8-8612-4877-803d-22a1dc187ba5/incident/overview",
    "tags": [],
    "services": null,
    "environments": ["Production"],
    "functionalities": ["Platform - Deployments"],
    "createdBy": "testuser@gmail.com",
    "createdAt": "2023-09-05T17:32:51.926Z",
    "customerImpact": "0",
    "commander": "testuser@gmail.com",
    "resolvedAt": "2023-09-05T17:33:37.525Z",
    "publishedAt": "2023-09-05T17:36:57.496Z",
    "duration": null,
    "completedTasks": null,
    "incompletedTasks": null,
    "questions": [
      {
        "question": "What went well?",
        "answer": "able to resolve it fast"
      },
      {
        "question": "What could be improved?",
        "answer": "nothing"
      },
      {
        "question": "Where did we get lucky?",
        "answer": "everything"
      },
      {
        "question": "What were we wrong about?",
        "answer": "none"
      },
      {
        "question": "Additional Details"
      }
    ]
  },
  "relations": {
    "incident": "81b628c8-8612-4877-803d-22a1dc187ba5"
  },
  "createdAt": "2023-11-01T11:43:05.551Z",
  "createdBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW",
  "updatedAt": "2023-11-01T11:43:05.551Z",
  "updatedBy": "hBx3VFZjqgLPEoQLp7POx5XaoB0cgsxW"
}